Privacy - Firstfolio Ltd

Commitment to Privacy and Responsible Use of Information

This privacy policy applies to information collected by Firstfolio and its related bodies corporate which include Lawfund Pty Ltd, Firstfolio Services Pty Ltd, Firstfolio One Pty Ltd, New-Loan Pty Ltd and eChoice Pty Ltd.

At Firstfolio, we understand your concerns about privacy and security of personal information. We are committed to protecting all personal information about you that we hold. This privacy policy describes how we manage your personal information and safeguard your privacy.

The National Privacy Principles

The National Privacy Principles ("NPPs") strengthen protection of your privacy. Since 21 December 2001, most private sector organisations in Australia, must, by law, comply with these. Firstfolio will comply with the NPPs from that date.

Information collected

We only collect personal information that is necessary for us to perform our functions. The kinds of personal information we collect and hold will depend upon the type of products and services you request from us. However, it may include:

• information you give us when you request a product or service from us. This information will include your name, address and contact details
• financial information about you such as your financial position and information obtained from credit checks (but only if you have authorised us to carry out those checks).
• communications between us and your lending manager
• if you have or had a product with us, transactional information about the use of that product

Use of our web site

 We will collect some information from you when you use our website: www.firstfolio.com.au. Your use of the facilities and services available through the website will determine the amount and type of information which we collect about you. Some of this information will not be personal information because it will not reveal your identity.

The only personal information which we collect about you when you use the website is what you tell us about yourself; for example, by completing an online form such as a careers interest or asking for details on a specific product or by sending us an email. We will record your email address if you send us an email.

When you visit the website, our server places small pieces of data known as 'cookies' on your hard drive. Cookies are pieces of information that are transferred to your computer when you visit a website for record-keeping purposes. Most Web browsers are set to accept cookies. However, if you do not wish to receive any cookies you may set your Web browser to refuse cookies. We use cookies to provide us with aggregate (anonymous) information on how people use our website and to help us to know what our customers find interesting and useful in our website. We do not link this information back to other information that you have provided to us.

Using and Disclosing Your Personal Information

The purposes for which we collect and hold personal information and how we use it

Any personal information that we collect about you will be used by us:

• to assess your applications for products or services that we may provide; and
• to provide you with the products or services
  We may also use your personal information to help us develop other products and services and to provide you with information about other products and services offered or distributed by us or our related companies.

Contracting out services and disclosures

We contract out some of our functions (such as mailing) to external service providers. We may disclose your personal information to these service providers but only so that they can provide the services that we have contracted out to them. We may also disclose your information to companies within the members of Firstfolio so that they can tell you about products and services offered by them.

Your access to your personal information

From 21 December 2001, in most cases, you can gain access to the personal information that Firstfolio holds about you. We aim to ensure that the personal information we retain about you is accurate, complete and up-to-date. To assist us with this, please contact us if any of the details you have provided change. If you have concerns about the completeness or accuracy of the information we have about you, we will take steps to correct it.

Changes to our privacy policy

From time to time our privacy statement may change. We may notify you about changes to our privacy statement by posting an updated version on our website: www.firstfolio.com.au

Contacting us

If you would like more information about how we manage your personal information, or you have any questions, or wish to complain about a breach of your privacy, please contact us on 02 9240 8900, or write to us at the address set out below:

The Privacy Officer
Firstfolio Ltd
AMP Centre
50 Bridge Street
Sydney NSW 2000